Joybos Reviews

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Joybos.com is recognized for its home supplies and storage solutions, with popular products including the Joybos® Heavy Duty Foldable Metal Organizer Shelves with Wheels and the Joybos® 6 Tier Upgrade Large Metal Kitchen Pantry Storage Cabinet F118. Their cleaning tools section offers a variety of items such as floor mops, mop buckets, squeegees, floor brushes, and window cleaners. The Joybos® Stackable Storage Bins with Lids and Doors and the Joybos® Stackable Clothes Storage Basket are also among the best sellers, providing versatile storage options. For those looking to organize their bathroom, the Joybos® Bathroom Trash Cans with Automatic Lid and the Joybos® 360 Spin Mop And Bucket Set are highly sought after. The company ensures fast shipping and has a dedicated customer service team to assist with any inquiries.

Joybos.com has a return and exchange policy that allows products to be returned within 60 days after they have been received. A product may be exchanged for another product or returned for a refund. To be eligible for a return, the product must be in its original packaging, unworn, unwashed, undamaged, and unaltered. If a product is received damaged or defective, Joybos.com will bear the postage for the return and exchange. In other cases, the postage will be borne by the buyer. There is a service charge of 10% of the order amount for returns and exchanges due to non-product quality problems.

Regarding the shipping policy, Joybos.com offers fast shipping from the USA, taking 3-5 business days. They provide free standard shipping on orders equal to or over USD$79. For orders less than USD$79, standard shipping costs USD$5.95, while expedited shipping costs USD$19.95. The delivery time may vary depending on the country and region, especially due to the impact of the coronavirus epidemic. Customs and import duties may apply once the package reaches the destination country, and these are the responsibility of the customer.

Customer reviews for Joybos products are mixed, with a 3.0 average rating from 140 reviews. Positive feedback highlights the usefulness and sturdiness of items like storage shelves and cabinets, which are appreciated for their compactness and ease of transport. On the other hand, negative reviews point out issues with customer service, shipping, and product quality. Some customers have reported receiving damaged goods or experiencing delays in delivery, with customer service being described as unresponsive or unhelpful. There are also complaints about the return policy and difficulties in getting refunds. Overall, while some customers seem satisfied with their purchases, others suggest caution and recommend looking into other suppliers.